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Here at the Budds' Group, the Client Loyalty Center team is the first point of contact for our clients reaching out to our service center; whether by phone, email or web booking, our team can make or break how a client perceives the Budds group and their vehicles brand as a whole. It is imperative we make the clients feel welcome, comfortable and cared for from start to finish, while they are working with us to maintain their vehicle. Client satisfaction is our number one priority.
Role Responsibilities Maintain dealership-client relationships through emails and phone calls reminding clients of services due, Advise clients of vehicle needs and recommendations. Confirming Service Appointments: Confirm servicing needs, take note of issues for the service advisors, Update any changes, Confirm time, date and transportation needs with the client. Manage Advisor appointments & Shop time. Required Skills Strong communication skills Time management skills Work well in a team environment Organization Positive Attitude Experience with computers and excel is an asset but not required Budds' BMW Oakville has an immediate opening available for a Full-Time Sales Lot Attendant. We are looking for an ethusiastic individual to join our team, who possesses the following qualities: Great attitude Strong administrative and organizational skills Multi-task in a fast paced environment Excellent written and oral communication Customer service oriented Able to take direction as part of a team, and work independently as well. Clean driver's abstract required, must be able to start asap. MINI Oakville is seeking professional, optimistic, energetic, and success driven Automotive Sales Professionals for our stand alone store in Oakville, Ontario. Our automotive sales teams sell with a consultative approach and we are committed to providing 100% customer satisfaction, not only in the vehicle the customer is purchasing, but also in the way our customer purchases it. If you fit the above criteria and you are committed to 100% customer satisfaction, then you could be the next top tier Automotive Sales Professional we are looking for. Prior automotive sales experience is preferred but is not necessary. The following are a list of basic attributes and skills that we are looking for in our new sales team members: JOB REQUIREMENTS: Must be committed to achieving monthly goals on New and Used vehicles High energy and self-motivated Prompt attendance when scheduled Able to work as a team with your fellow automotive sales professionals and our BDC Excellent communications skills, both written and verbal Dressed for success Possess the willingness to be trained Presentation skills for showing and explaining the features of our vehicles Able to set multiple appointments per week Proficiency in computer, email and internet usage Provide our customers with purchase and lease options in a confident manner Have the ability to achieve 100% customer satisfaction before, during and after the sale. Be a CLOSER If you'd like the opportunity to work for a top-level store in Oakville, this position is for you. Please send your resume with cover letter via this site. Those selected for an interview will be contacted within 5 working days. Compensation package includes salary plus commission, and after probationary period benefits and car allowance. We thank you for your interest in MINI Oakville! Learn more about our dealership Motorcylce Apprentices are required to fill our growing shop Begin your career today with one of the country’s leading Motorrad repair shops! Join our fast-paced, growing and dynamic environment, working with our experienced and professional team of technicians. IMMEDIATE POSITIONS AVAILABLE WITH COMPETITIVE WAGES! These positions put special emphasis on electronics and cutting-edge technology. We will give you the opportunity to work with the latest motorcycles, engines, and BMW diagnostic equipment, ultimately leading to the ability to undertake maintenance, service, and repair work on motorcycles to the highest standards. Motorcycle Technicians required immediatley Begin your career today with one of the country’s leading Motorrad repair shops! Join our fast-paced, growing and dynamic environment, working with our experienced and professional team of technicians. IMMEDIATE POSITIONS AVAILABLE WITH COMPETITIVE WAGES! These positions put special emphasis on electronics and cutting-edge technology. We will give you the opportunity to work with the latest motorcycles, engines, and BMW diagnostic equipment, ultimately leading to the ability to undertake maintenance, service, and repair work on motorcycles to the highest standards. Budds' BMW Oakville has an immediate opening for a full-time greeter/receptionist. Applicants will posses the following Skills and Duties: Positive attitude, enthusiasm Strong administrative and organizational skills Multi-task in a fast paced environment Excellent written and oral communication skills Customer service oriented Computer and competent typing skills Learn more about our dealership BMW Service Technician IMMEDIATE OPENINGS FOR EXPERIENCED BMW TECHNICIANS - !!!MUST HOLD VALID TECHNICIAN LICENSE TO APPLY!!! Skilled technicians are in high demand. So to keep a good service tech, you have to treat them right. Here, you’ll work alongside some of the best in the business. You’ll also be responsible for diagnosing and repairing client and dealership vehicles while maintaining a positive relationship with clients. We run an honest shop and need honest, hard-working techs. Only those who value integrity and ethics need apply. Job Responsibilities Examine and diagnose vehicles Discuss repairs with shop foreman or service advisor Communicate additional service requests to service advisor Plan work procedures in cooperation with shop foreman Provide labor time estimates to service advisor Monitor repair time and update service advisor regularly Maintain strict adherence to dealership policies on vehicle care and operation Complete story and/or documentation for client repairs Assist in mentoring technician trainees Attend company and BMW training Keep current with factory technical bulletins Understand and follow federal, provincial and local regulations (such as disposal of hazardous waste) Education and/or Experience High school diploma and valid Technician license. Certificates, Licenses, Registrations Valid Driver’s License ODP Certified Compensation We pay on a flat rate system at a competitive rate based on qualifications. Benefits are included after probationary period. Service Advisor Job Description Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs. Job Responsibilities Attitude is everything—greet service department customers promptly and courteously Listen to each customer and clearly articulate repair needs to techs Upsell recommended/additional services using low-pressure, high-integrity methods Provide accurate estimates of repair/maintenance costs Adherence to dealership policy on customer vehicle care and operation Follow up on each repair and keep customers informed of progress Inspect repair quality and ensure that all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Compensation Compensation is based on experience Benefits Paid benefits are available after pasisng the probationary period What makes a successful Product Specialist for the most dynamic premium automotive brand in the world? You must have a passion for premium automobiles, be technologically savvy, project a positive attitude, and provide exceptional service. The most successful BMW Delivery Coordinator/Product Specialists share similar character traits, including: Highly motivated with strong enthusiasm for the BMW brand as well as an affinity for technology, you enjoy going the extra mile for your customers You will be a product expert who enjoys learning about the newest advances in technology To complement your extraordinary product knowledge, you will also possess the people skills necessary to be able to communicate in non-technical terms with customers who may have very little technical knowledge With your strong interpersonal skills and your confident manner you will create a positive experience for your customers when visiting the dealership As a Delivery Coordinator/Product Specialist you will have the opportunity to meet fascinating people from a variety of backgrounds and to share your passion for the BMW brand. You will receive on-going training to develop your personality and improve your knowledge about new products and features. If this sounds like a great fit for you, we would love to hear from you. DO YOU RIDE MOTORCYCLES? (This is a prerequisite) We are looking for someone who RIDES, KNOWS BIKES, LOVES BMW and is ready to... "MAKE LIFE A RIDE" .... for many clients who pass through our doors daily. We are looking for someone who is energetic and is very passionate about the BMW Motorrad brand. In this position, you will assist clients in learning all about our amazing lineup! Along the way, your stellar attitude and customer service skills will help secure customers for life! You must possess (at minimum) a valid M2 license to apply for this position. Job Responsibilities: Full-time Client Care Representative role Passionate about the Motorrad brand and very knowledgeable on our products! Must be able to: Understand and implement our dealership process Present and demonstrate inventory Review, update and manage daily inventory reports Create and execute strategies for increasing market share Remain up-to-date on products, market trends and certification Experience with Client Relationship Management (CRM) software considered an asset! Education and/or Experience: Experience, education and prior sales training are a PLUS. Compensation: Aggressive compensation program complete with paid company benefits. Learn more about our dealership Budds' BMW Oakville has an immediate opening for a full-time receptionist in the sales department. RESPONSIBILITIES: Greet customers upon their arrival at the dealership. Answer all incoming calls in a friendly, efficient and professional manner, and direct calls to the appropriate individual promptly. Handle general inquiries from callers. Refer messages to the correct party in a timely manner. Perform clerical duties such as arranging for couriers and proofreading, and assist other administrative departments as necessary. Attend all department meetings. Follow all company and manufacturer policies, directives and procedures. Perform any other duties as required. QUALIFICATIONS: High School Diploma. 1–2 years’ related receptionist experience, preferred. Applicants should posses the following Skills: Positive, hard working and enthusiastic attitude Self sufficient worker that can also work well as a team Administrative experience an asset Organizational skills Ability to multi-task in a fast paced environment Excellent written and oral communication skills Customer service oriented with excellent client facing skills Computer and competent typing skills Business Unit
Sales> BMW - Sales Location
Oakville, Ontario
Budds’ BMW Oakville is looking for an individual to assist in our sales department, and help our clients enjoy everything their BMW has to offer! You will have an appreciation for technology in today’s vehicles and be comfortable in dealing with people, while providing pressure free product demonstrations to bring clients closer to our products. You will also be responsible for coordinating customer vehicle deliveries. The most successful BMW Delivery Coordinator/Product Specialists share similar character traits, including: Highly motivated with strong enthusiasm for the BMW brand as well as an affinity for technology, you enjoy going the extra mile for your customers You will be a product expert who enjoys learning about the newest advances in technology To complement your extraordinary product knowledge, you will also possess the people skills necessary to be able to communicate in non-technical terms with customers who may have very little technical knowledge With your strong interpersonal skills and your confident manner you will create a positive experience for your customers when visiting the dealership Training will be provided to the right candidate. This position can be a great first step into retail sales, or a variety of other positions within the BUDDS’ Group of Companies. Position is Full time. Salary: $40K plus. Learn more about our dealership
Service Department Lot Attendant - Full Time
Budds' BMW in Oakville is currently looking for a responsible and mature Full-Time Lot Attendant to join our growing team! The ideal candidate will have previous Lot Attendant or Customer Service experience. This individual will be committed to customer service excellence, and will be able to work with our service department in a fast paced environment! Excellent organizational and prioritization skills are a must, as well as keen attention to detail. Our ideal candidate is a team-player, who also has the ability to work independently! Qualifications: Previous experience working within an Automotive Dealership is considered an asset! This position requires a Valid Driver's License, with clean driver's abstract Must be able to work evenings and Saturdays as needed. Able to drive both manual and automatic transmission Sales Department Lot Attendant - Full Time Budds' BMW in Oakville is currently looking for a responsible and mature Full-Time Lot Attendant to join our growing team! The ideal candidate will have previous Lot Attendant or Customer Service experience. This individual will be committed to customer service excellence, and will be able to work with our sales department in a fast paced environment! Excellent organizational and prioritization skills are a must, as well as keen attention to detail. Our ideal candidate is a team-player, who also has the ability to work independently! Qualifications: Previous experience working within an Automotive Dealership is considered an asset! This position requires a Valid Driver's License, with clean driver's abstract Must be able to work evenings and Saturdays as needed. Able to drive both manual and automatic transmission Parts Counterperson – Budds' BMW/MINI Oakville Budds' BMW/MINI Oakville is seeking an enthusiastic, motivated, professional parts counterperson to purchase, sell, store and issue parts within our newly renovated dealership. Requirements: experience ordering parts and maintaining inventory, excellent people skills when interacting with customers and internal staff. The right person can expect great pay, great benefits and a great dealership family environment. Job Responsibilities Determine needs and accurately specify parts accordingly Create and modify purchase orders Issue purchase orders to appropriate vendor to order parts Record warranty parts returned Create special ordered parts on dealership computer system, technician or client upon receipt Review special order parts tracking Process and close open invoices Compare invoices against requisitions to verify quality and quantity of merchandise received Keep records of outside purchases and parts received and issued Perform ongoing warehouse parts inventory Attend weekly department meetings Education and/or Experience High school diploma or GED One year of dealership warehouse experience and/or training Candidates with an equivalent combination of education and experience will also be considered Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. About Our Dealership https://www.youtube.com/watch?v=LUe1dLSc6rs Auto Parts Shipper/Receiver Budds’ Group of Companies - Oakville, ON Summary The Shipper/Receiver is responsible for the timely movement of parts in and out of Budds' BMW/MINI Oakville/Budds' Motorrad, and for keeping accurate records of inventory. Personal Characteristics • Must have the physical strength and stamina to lift and move goods repeatedly • Possesses good organizational skills • Has a courteous helpful attitude and can work well with others • Can multi-task and prioritize • Operates well under stress Job Duties • Determine the most efficient method of shipping • Prepare shipping documents • Assemble containers and crates, pack goods to be shipped, and attach packing slips • Direct delivery trucks and help drivers unload goods • Inspect and count items that are received, ensuring accuracy • Unpack received goods into appropriate storage areas • Trace lost shipments as needed • Fill out forms for damaged and returned items and route them correctly • Process store and customer warranties and follow up when required • Analyze and update Hold Shelf to maintain tidiness and organization • Work within RMS (retail management system) to ensure replenishment process is current • Maintain safe working conditions and keep stockroom and related areas clean • Drive parts delivery van Requirements • High school diploma • Basic to intermediate computer skills • First Aid training and WHMIS knowledge would be an asset
MINI Oakville is looking for a part-time receptionist as we continue to expand our facilities.
Skills and Duties: Positive attitude, enthusiasm Strong administrative and organizational skills Ability to multi-task in a fast paced environment Excellent written and oral communication Customer service oriented Computer and competent typing skills Answer telephone calls and inquiries, book appointments Prepare invoices, accept payments, enter data, complete licensing, file and maintain records Follow instructions and work independently as well as part of a team Hours: Mon to Thurs. 4:30-8:30, Sat 9-5 DO YOU RIDE MOTORCYCLES? (This is a prerequisite) We are looking for someone who RIDES, KNOWS BIKES, LOVES BMW and is ready to... "MAKE LIFE A RIDE" .... for many clients who pass through our doors daily. We are looking for someone who is energetic and is very passionate about the BMW Motorrad brand. In this position, you will assist clients in learning all about our amazing lineup! Along the way, your stellar attitude and customer service skills will help secure customers for life! You must possess (at minimum) a valid M2 license to apply for this position. Job Responsibilities: Full-time Client Care Representative role Passionate about the Motorrad brand and very knowledgeable on our products! Must be able to: Understand and implement our dealership process Present and demonstrate inventory Review, update and manage daily inventory reports Organize and execute company events. Frequent social media posts promoting products, services and events. Create and execute strategies for increasing market share Remain up-to-date on products, market trends and certification Experience with Client Relationship Management (CRM) software considered an asset! Education and/or Experience: - Prior retail sales experience is required. - Prior experience managing corporate social media accounts is an asset. - Product education, and prior sales management training are a PLUS. Compensation: Aggressive compensation program complete with paid company benefits. Learn more about our dealership
BMW Service Apprentice Technician
Skilled technicians are in high demand. So to keep a good service tech, you have to treat them right. Here, you’ll learn alongside some of the best in the business. We offer full on the job training to turn your automotive passion into a rewarding career. We run an honest shop and need honest, hard-working techs. Only those who value integrity and ethics need apply. Job Responsibilities While the primary job funtion is learning from our skilled Technicians there will be various shop duties you will be responsible to help ensure a smooth running operation. You will be working towards the following responsibilties as you progress through your apprenticeship. Examine and diagnose vehicles Discuss repairs with shop foreman or service advisor Communicate additional service requests to service advisor Plan work procedures in cooperation with shop foreman Provide labor time estimates to service advisor Monitor repair time and update service advisor regularly Maintain strict adherence to dealership policies on vehicle care and operation Complete story and/or documentation for client repairs Attend company and factory training Keep current with factory technical bulletins Understand and follow federal, local regulations (such as disposal of hazardous waste) Education and/or Experience High school diploma Certificates, Licenses, Registrations Driver License
Require a Full Time Candidate for Porter
Budds' BMW in Oakville is currently looking for a responsible and mature Full-Time Porter . The ideal candidate will have previous Lot Attendant or Porter experience or Customer Service experience. Must be committed to customer service excellence and will be able to work in a fast paced environment. Excellent organizational and prioritization skills are a must, as well as having an attention to detail. Candidate should be a team-player who also has the ability to work independently. Qualifications: 1-2 years previous working experience as a Porter or Lot Attendant within an Automotive Dealership would be an asset. Valid Driver's License with clean driver's abstract Must be able to work evenings and on Saturday's as needed Able to drive both manual and automatic transmission
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